Privacy Policy
Last Updated: June 20, 2025
1. Who We Are
Perbox.store (“we”, “our”, “us”) operates perbox.store and is the controller of your personal information under applicable data‑protection laws.
2. What Data We Collect & Why
We may collect various categories of personal data from you
| Category | Examples | Purpose | Legal Basis* |
|---|---|---|---|
| Device & Usage Data | IP address, browser type, time‑zone, cookies, pages viewed, referring URLs | Operate & secure the Site, analytics, fraud prevention | Legitimate interests (GDPR Art.6 f) |
| Order Information | Name, billing & shipping address, email, phone, payment method | Process & fulfil your purchase, customer support | Contract performance (Art.6 b) |
| Marketing Preferences | Email/SMS opt‑in records | Send offers & news you requested | Consent (Art.6 a) |
| User‑Generated Content | Product reviews, messages | Display on Site, improve products | Legitimate interests / consent |
*For residents of California, “legal basis” refers to the business purpose under CCPA/CPRA §1798.100.
We primarily collect and process the personal data outlined above to operate our website, fulfill orders, provide customer support, secure our services, comply with applicable laws, and conduct marketing. Additionally, we may collect and process other personal data necessary to fulfill these purposes or as required by law.
3. Cookies & Similar Technologies
We use first- and third-party cookies, pixels and similar technologies (“cookies”) to operate and secure our Site, analyse traffic, and personalise advertising.
By continuing to use this Site, you consent to our use of cookies. If you prefer not to accept some or all cookies, you may change your browser settings or use the “Cookie Settings” link in the footer to disable them. Blocking cookies may affect certain Site features. If you do not agree with our use of cookies, please refrain from using the Site.
4. How We Share Your Data
We share your personal data with the following categories of third parties:
Payment processors (e.g., PayPal, Stripe) to securely authorize transactions.
Logistics partners (e.g., DHL, USPS) to deliver your orders efficiently.
Service providers (e.g., email/SMS providers, analytics providers), who process data strictly under confidentiality agreements.
Public authorities when required by law, legal processes, or to defend our rights.
We do not sell or rent your personal data to third parties. However, we may share limited, pseudonymized identifiers, such as cookie IDs or hashed emails, with Google and other advertising platforms for advertising performance measurement and targeted advertising.
If you prefer that we do not share such identifiers, please adjust your cookie preferences accordingly or refrain from using our site.
5. International Transfers Your data may be processed outside your country, including in the United States and China, where privacy rules may differ. We rely on Standard Contractual Clauses or equivalent safeguards for transfers from the EEA/UK/Switzerland.
6. Retention
We keep order records for 7 years to comply with accounting laws, and cookie/analytics data for up to 26 months (or less where local law requires). We then delete or anonymise the data.
7. Your Rights Depending on where you live, you may have the right to:
• Access or obtain a copy of the personal data we hold about you;
• Rectify inaccurate data;
• Delete your data (“right to be forgotten”);
• Object to or restrict processing;
• Data portability;
• Withdraw consent at any time;
• Opt‑out of targeted advertising or data sales (California);
• Lodge a complaint with your local data‑protection authority.
To exercise any of these rights, contact us at [email protected] or click https://perbox.store/contact-us. We will respond within 30 days (45 days for California requests).
8. Marketing Emails & SMS
We send marketing communications only if you have opted in. You can opt out at any time by clicking the unsubscribe link in emails or texting STOP to SMS messages. Transactional messages related to your order are not affected.
9. Security
We follow industry best practices such as HTTPS, encryption in transit, limited‑access controls, and regular security audits to protect your personal information.
10. Children
We do not knowingly collect personal data from children under 16 years of age. If we learn that a child has provided personal information, we will delete it immediately.
11. Changes to This Policy We may update this Policy from time to time. Significant changes will be highlighted on this page or notified by email. The “Last updated” date reflects the latest revision.
12. Contact
If you have any questions or concerns about this Policy or your personal information, please contact us by email at [email protected], by phone at +86 186 2806 7850, or through our online form at https://perbox.store/contact-us.